Brief VictimConnect Evaluability Assessment
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Toolkit Resource 3
Jennifer Yahner, Malore Dusenbery, Sara Bastomski, Krista White
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This brief is the third of seven toolkit resources supporting the Urban Institute’s formative evaluation of the VictimConnect Resource Center, a nationwide victims’ helpline operated by the National Center for Victims of Crime. The evaluation was conducted in 2019 and 2020 with funding from the National Institute of Justice. In this brief, we describe the activities that Urban’s researchers engaged in to assess VictimConnect’s evaluability, which entailed a multistep process to clarify the program model, assess its actual operations, agree on research-focused program changes, and determine evaluation designs and priorities—all in collaboration with National Center for Victims of Crime staff.

Research and Evidence Justice and Safety Technology and Data Nonprofits and Philanthropy
Expertise Nonprofits and Philanthropy Victim Safety and Justice Research Methods and Data Analysis
Tags Victims of crime Intimate partner violence Performance measurement and management