The Jobs for Veterans Act of 2002 (Public Law 107-288) has the overall objective of "revising and improving employment, training, and placement services furnished to veterans." One provision of the Act requires workforce development programs funded in whole or in part by the U.S. Department of Labor (DOL) to provide priority of service to veterans and, under certain circumstances, spouses of veterans. DOL's Employment and Training Administration contracted with The Urban Institute to synthesize information about service delivery for veterans among some programs that are already providing veterans with priority of service. Through hands-on exploration of electronic tools, discussions with experts, and site visits, various strategies were identified that can be applied to a broad range of programs.
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