Poor Treatment by Health Care Providers and Staff Is More Common among Vulnerable Populations

Brief

Poor Treatment by Health Care Providers and Staff Is More Common among Vulnerable Populations

October 24, 2016

Abstract

  • In March 2016, nearly 1 in 10 adults reported being judged unfairly or treated with disrespect by a provider or its staff in the past 12 months.
  • Poor treatment was more commonly reported by adults with certain protected characteristics, including adults with disabilities; lesbian, gay, bisexual, and transgender adults; Hispanic adults; and women.
  • Over two-thirds of those experiencing poor treatment had a disruption in care as a result, including changing providers, delaying or forgoing needed care, or not following the provider’s recommendations.

Centers

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