Brief Poor Treatment by Health Care Providers and Staff Is More Common among Vulnerable Populations
Laura Skopec, Sharon K. Long
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  • In March 2016, nearly 1 in 10 adults reported being judged unfairly or treated with disrespect by a provider or its staff in the past 12 months.
  • Poor treatment was more commonly reported by adults with certain protected characteristics, including adults with disabilities; lesbian, gay, bisexual, and transgender adults; Hispanic adults; and women.
  • Over two-thirds of those experiencing poor treatment had a disruption in care as a result, including changing providers, delaying or forgoing needed care, or not following the provider’s recommendations.
Research Areas Health and health care
Tags Hospitals and physicians
Policy Centers Health Policy Center