Abstract
- In March 2016, nearly 1 in 10 adults reported being judged unfairly or treated with disrespect by a provider or its staff in the past 12 months.
- Poor treatment was more commonly reported by adults with certain protected characteristics, including adults with disabilities; lesbian, gay, bisexual, and transgender adults; Hispanic adults; and women.
- Over two-thirds of those experiencing poor treatment had a disruption in care as a result, including changing providers, delaying or forgoing needed care, or not following the provider’s recommendations.
Centers
Centers:
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