While HOPE VI has changed the face of public housing, it has not been a solution for the most vulnerable families. The Chicago Family Case Management Demonstration, an innovative model for serving these residents, provides them with intensive family case management, along with relocation, employment, financial literacy, mental health and substance use supports. This report focuses on one of the major challenges to serving vulnerable families: identifying which clients require the full intensive services. We develop a typology that provides a template for delivering wraparound services to public and assisted housing settings, including vouchers and units integrated into mixed-income developments.
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