Fact Sheet How and Why People Are Using Emerging Financial Technologies
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Preliminary Insights from New Consumer Research
Luisa Godinez-Puig, Thea Garon, Judah Axelrod, Renee Wu, Karolina Ramos
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New technologies are transforming how people spend, save, borrow, and build wealth. To understand how and why people are engaging with these tools, the Urban Institute fielded a nationally representative consumer survey in January 2026. This fact sheet presents preliminary insights from the survey, including early analysis of how and why people are using cryptocurrencies, sports betting, and other financial technologies. 

Research and Evidence Family and Financial Well-Being
Expertise Wealth and Financial Well-Being
Tags Financial Well-Being Hub Financial products and services Financial stability