Research Report Home Care by Self-Governing Nursing Teams: The Netherlands' Buurtzorg Model
Bradford H. Gray, Dana O Sarnak, Jako S Burgers
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The Dutch home-care provider Buurtzorg Nederland has attracted widespread interest for its innovative use of self-governing nurse teams. Rather than relying on different types of personnel to provide individual services—the approach taken by most home health providers—Buurtzorg expects its nurses to deliver the full range of medical and support services to clients. Buurtzorg has earned high patient and employee ratings and appears to provide high-quality home care at lower cost than other organizations. This case study reviews Buurtzorg’s approach and performance thus far and considers how this model of care might be adapted for the United States.

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Research Areas Health and health care Neighborhoods, cities, and metros Aging and retirement
Tags Health care delivery and payment Disability and long-term care Community-based care
Policy Centers Health Policy Center