Helping Public Housing Residents Find Jobs and Build Careers

Research Report

Helping Public Housing Residents Find Jobs and Build Careers

Evaluation Findings from New York City's Jobs-Plus Expansion

Abstract

Since 2009, New York City has implemented the Jobs-Plus program to increase employment and earnings public housing residents. The program is modeled after a successful federal demonstration from the 1990s that combines employment services, financial incentives, and community supports to promote work. The Urban Institute evaluation of the program combined interviews and focus groups with staff and participants with analysis of data on Jobs-Plus participation, public housing residency, and quarterly earnings before and after implementation. We concluded that the program provided personal, culturally competent employment services and cultivate a network of employers interested in hiring Jobs-Plus participants. Among participants, Jobs-Plus increased employment by 12 percentage points and quarterly earnings by $497. Our evaluation found mixed evidence that the program slightly improved employment rates for residents of the targeted developments and found no evidence that it improved earnings. We attribute this lack of impact primarily to two factors. First, the Jobs-Plus providers might not have assisted a high enough proportion of residents to change overall trends within the developments. Second, our evaluation could not capture the program’s impact on the many participants who lived in the targeted developments but were not officially listed on the lease and were thus not included in our data.

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