Research Report Formative Evaluation of VictimConnect
Preparing for Rigorous Evaluation of a National Resource Center
Jennifer Yahner, Malore Dusenbery, Sara Bastomski, Krista White
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Launched in 2015 by the National Center for Victims of Crime, the VictimConnect Resource Center was the nation’s first (and is still its only) technology-based resource center to offer comprehensive helpline services to victims of all types of crime and their loved ones. In 2019, with funding from the National Institute of Justice, the Urban Institute launched a formative evaluation of VictimConnect in partnership with the National Center for Victims of Crime to understand its conceptual model and operations, engage in activities to assess its evaluability and build research capacity, and plan for a rigorous evaluation of its implementation and outcomes. This report provides an overview of these components, which are also detailed in Urban’s “evaluation toolkit” of seven briefs (see this report’s companion publications).

Research Areas Crime, justice, and safety Nonprofits and philanthropy
Tags Victims of crime Intimate partner violence
Policy Centers Justice Policy Center
Research Methods Performance measurement and management