Foundation- and government-sponsored initiatives often want to help disadvantaged neighborhoods and families in tandem. Yet many do not connect with their constituencies because the initiatives find target areas through census tracts and the like, which seldom match residents' definitions of their neighborhoods. Claudia J. Coulton, Tsui Chan, and Kristen Mikelbank (Case Western Reserve University) survey residents from 10 cities served by the Annie E. Casey Making Connections initiative, then employ GIS tools to discover the spaces residents call their neighborhoods as well as compare them with external definitions.