The Chicago Family Case Management Demonstration is an innovative initiative designed to meet the challenges of serving the Chicago Housing Authority's (CHA) "hard to house"; residents. It involves a unique partnership of city agencies, service providers, researchers, and private foundations, all with a deep commitment to finding solutions for the most vulnerable families affected by the CHA's Plan for Transformation. The rigorous evaluation allows for continuous learning and mid-course corrections, and helped the team develop a validated model that other housing authorities can use. This report highlights the lessons learned during the first year implementation of the Demonstration.
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