HOST improves employment and other outcomes among high-need residents through individualized, intensive whole-family case management that assesses employment barriers and coordinates service needs for mental health, literacy, education, and employment training.
HOST supported education for adults and for youth through year-round education-oriented opportunities, such as mentoring and summer programs. Case managers provided various resources to residents, as illustrated by one of our interviews.
One resident had [a] son trying to go to college, [but she] had no help. What he needed was a bus ticket back to school. That’s all he needed to go back to school. He had a full scholarship otherwise. And the mother didn’t have the money. I went to [the program director] Ms. West, and she paid for the bus ticket.
Case manager, Chicago HOST site