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  • Defining Responsible Agentic AI
  • Principle 1: Define a Clear Purpose and Measure Success
  • Principle 2: Provide Oversight and Ownership
  • Principle 3: Minimize Known Risks
  • Principle 4: Create an Accessible Audit Trail
  • Deploying Agentic AI
  • Practical Guide to Internal-Facing AI Agents
  • Practical Guide to External-Facing AI Agents
  • Governing Responsible AI
  • Governance Approach
  • Change Types and Review Path
  • Glossary and Additional Resources
  • Glossary
  • Additional Resources
  • Acknowledgments
  • Acknowledgments

    This guide was supported by the Urban Institute. The views expressed are those of the authors and should not be attributed to the Urban Institute, its trustees, or its funders. Funders do not determine research findings or the insights and recommendations of our experts. More information on our funding principles is available here. Read our terms of service here.

    The author thanks Judah Axelrod, Sam Park, Jessica Kelly, Erika Tyagi, Kristen Brown, Lauren Farrell, Elsa Falkenburger, and Aaron Williams for their thoughtful feedback.

    AUTHOR Graham MacDonald

    EDITING Fiona Blackshaw, Alex Dallman

    PRODUCTION Sam Cressman