This study assessed the efficiency and effectiveness of victim compensation and Victims of Crime Act (VOCA) assistance programs at helping deliver a seamless web of support to help victims in their struggle to recover from the financial, emotional, physical, and psychological effects of criminal victimization. We approached this task through telephone surveys, site visit interviews, and focus groups with state administrators; members of oversight bodies; victim advocacy groups; VOCA-funded local service providers; victims who claimed compensation; and victims who accessed VOCA-funded direct service programs.
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