The advisors prepared the first two phases of a systems plan for the Agency. The
first phase focused on the automation targets, timeframes and requirements. The second
phase compared software and vendors for their capability and experience. This was
followed by the implementation requirements, including milestone analysis, business
process and technical architectures.
Two other advisors prepared several drafts of business guidelines for the Agency,
the fourth of which is included here. There is also a discussion of lender eligibility issues
with suggestions on the evaluation of lenders applying to participate in the program.