PROJECTThe Registered Apprenticeship Occupations and Standards Center of Excellence

Navigation
  • Project Home
  • About the Project
  • Frequently Asked Questions (FAQ)
  • Registered Apprenticeship Standards Library
  • National Occupational Frameworks
  • Advanced Manufacturing
  • Energy and Climate
  • Health Care
  • Information Technology
  • Professional Services
  • Public Sector
  • Transportation and Logistics
  • Resources
  • Get Involved

  • Professional Services
    Human Resources Generalist

    Occupational Purpose and Context

    Human resources (HR) generalists perform numerous roles related to employee and organizational management across various types of organizations. Unlike some other HR professionals, HR generalists do not necessarily specialize in a particular area of HR, like recruitment or compensation, but may be involved in multiple areas. HR generalists recruit, hire, and onboard new employees and provide continuing employee training. They maintain knowledge of relevant guidelines, laws, and labor market information and develop and communicate personnel policies accordingly. HR generalists administer employee compensation and benefits and address employee relations issues. They collaborate with and advise organization management on HR concerns. Finally, they uphold ethical practices at the organization and within the field and engage in continuous professional development.  

    National Occupational Framework (pdf)

    Insurance Sales Agent

    Occupational Purpose and Context

    Insurance sales agents are professionals who sell insurance policies to individuals and businesses. Their primary responsibility is to help clients understand various insurance products and choose policies that meet their needs. The responsibilities of Insurance Sales Agents include but are not limited to the following: client consultation, product knowledge, sales, preparing quotes on policy packages, policy renewals, claims assistance, maintaining a book of business, networking, and operating within all compliance guidelines. Insurance Sales Agents are responsible for following ethical and accountable sales practices as they assist their clients in navigating various insurance policies to meet personal and business insurance needs.

    National Occupational Framework (pdf)

    Interpreter and Translator

    Occupational Purpose and Context

    Interpreters and translators facilitate effective communication between multiple parties, working between the source language and target language. An interpreter interprets verbal communication from the source language to the target language, while a translator translates written materials from the source language into the target language. Interpreters may rely on simultaneous interpretation (listen to what the speaker is saying while concurrently saying it in another language) and/or consecutive interpretation (listen to what the speaker is saying, and convey the message into another language after the speaker has paused). Interpreters and translators may be expected to provide verbal, written, or sign translation and interpretation. They may provide interpretation and translation services in a variety of contexts, such as health care, education, legal representation, and government operations. Interpreters and translators use their cultural knowledge to bridge communication barriers between employers and clients.

    National Occupational Framework (pdf)

    Paralegal and Legal Assistant

    Occupational Purpose and Context

    Paralegals and legal assistants support attorneys through legal research, document preparation, and case management. Paralegals and legal assistants support attorneys in preparing for discovery, hearings, trials, and correspondence between law firms and, at times, government or public entities. Paralegals’ and legal assistants’ specific duties often vary depending on the area of law in which they work.

    Paralegals and legal assistants work in a variety of legal settings including private law firms, corporate legal departments, and government agencies. In general, most paralegals and legal assistants are full time, but part-time positions exist in a variety of large and small firms. 

    A significant difference between paralegals and legal assistants is that paralegals have a certificate in paralegal studies from an accredited college or university, whereas many legal assistants may not be required to hold such certifications. Paralegals and legal assistants may be college graduates, but the occupation does not require a four-year degree. 

    Growth in this occupation is projected to outpace the national average, with more than 40,000 new positions opening from 2020 to 2030.

    National Occupational Framework (pdf)