PROJECTThe Mortgage Servicing Collaborative


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  • May 2, Full collaborative meeting
  • June 14, Government programs work stream meeting
  • July 18, Data working group meeting
  • July 24, Collaborative advisory meeting
  • August 30, Data working group meeting
  • August 31, Full collaborative briefing
  • September 25, Loss mitigation and modification experience work stream meeting
  • October 19, Consumer advisors meetings
  • December 19, 2017, Full collaborative meeting
  • January 25, 2018, Monthly member briefing
  • February 22, 2018, Monthly member briefing
  • March 22, 2018, Monthly member briefing
  • April 10, Standards working group meeting
  • April 26, 2018, Monthly member briefing
  • May 24, 2018, Monthly member briefing
  • June 19, 2018 Full Collaborative Meeting
  • July 26, Monthly member briefing
  • August 23, Monthly member briefing
  • September 18, Work Stream 5 Meeting
  • September 27, Monthly member briefing
  • October 25, MSC Government Advisors meeting
  • November 1, Monthly member briefing
  • Workstream 5, non-performing loans meeting on November 27, 2018
  • Workstream 5, Servicing Compensation Meeting on November 30, 2018
  • Summary of December MSC Convening December 6, 2018
  • MSC News Coverage

  • September 18, Work Stream 5 Meeting

    On September 18, fifteen members to the Mortgage Servicing Collaborative convened to discuss the research focus for work stream 5.  This work stream is focused on structural reforms to mortgage servicing. In the meeting, we discussed two issues identified early by MSC members related to FHA reforms which include burdensome documentation and face-to-face interview requirements.  We will be looking at these issues deeper through this work stream.  In addition to the FHA issues, HFPC staff proposed three additional areas of research that include:

    • Changes that are needed to better service non-performing loans
    • A new or reformed servicing compensation system
    • Identifying where technology can be better applied to optimize mortgage servicing

    Members agreed that the proposed focus is the right area to start and that these issues are broad and strategic industry-wide questions that the MSC should address.  HFPC proposed to create subcommittees around each of the topics and solicit members who wish to participate in each of the proposed subcommittees.  Next steps include forming the subcommittees and scheduling time for intake from MSC members on these topics.

    Research Areas Housing finance
    Policy Centers Housing Finance Policy Center