PROJECTCompetency-Based Occupational Frameworks for Registered Apprenticeships


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    General Insurance Associate

    Occupational Purpose and Context

    General Insurance Associates respond to and process claims and support underwriting activities. They comply with legal, regulatory, and financial guidelines in the insurance industry. They often provide administrative and customer service support for their departments, including answering phone calls, filing, and data entry.

    Work Process Schedule (pdf)
    Full Competency-Based Framework (pdf)

    Tags Job training
    Policy Centers Center on Labor, Human Services, and Population