Inclusive Governance: Increasing Accountability and Trust in Government Institutions

When national, regional, or local governments make a concerted effort to solicit input from citizens and provide services to all of their constituents equally, they sow the seeds of stability and growth. When this is done within a framework of political and legal accountability, citizens increasingly trust state institutions to support markets, not prey on them, and to treat all citizens in an even-handed manner. This underlies the efficacy of public-sector interventions to improve health, education, livelihoods, and welfare, among others. Credible, trustworthy institutions receive both political and financial support from constituents, which in turn facilitates service delivery and legitimizes other components of governance. 

Urban's strategy to support good governance and build trust in institutions focuses on examining and understanding successful arrangements of political and administrative authority and accountability and working with local leaders to test and adapt tools of analysis, performance management, and citizen engagement. We also work to measure donor interventions to advance the rule of law or protect the rights of vulnerable citizens.

Technical Expertise

  • Promote evidence-based policymaking—supporting evolving think tanks and the climate for their analytic efforts.
  • Promote the rule of law—analyzing the efficacy of existing arrangements, informing the design of innovations.
  • Support the design and implementation of decentralization reforms.
  • Strengthen inclusive governance at the local level with tested approaches to citizen engagement in service improvement, uses of open data to support priority setting and accountability, and the design of performance-based intergovernmental grants.



Recent Urban research efforts within our "Inclusive Governance" thematic area include


Contact IDG info for more information about IDG's project activities and research on inclusive governance.