Christal Ramos is a Research Associate with over ten years’ experience conducting qualitative and quantitative research on payment and delivery system reforms. Her experience includes research using interview, focus group, survey and administrative data. She has played a key role in a number of research, evaluation and technical assistance contracts. Currently, Christal serves as the Project Director of a multi-year contract with the Centers for Medicare & Medicaid Services (CMS) to provide technical assistance and analytic support to the states on the Medicaid EHR Incentive Program and health information exchange (HIE).
Before joining Urban, Ramos was a senior research associate at George Washington University’s Department of Health Policy where her work focused on health care quality.
Christal received her PhD in public policy and administration and MPH in health policy at the George Washington University. She has a BA in public health from the Johns Hopkins University.