Alberto Serapio is a systems engineer in the Information Technology (IT) department at the Urban Institute, where he is involved in user support and operation. He originally joined the IT department as a computer operator in 1989, and has subsequently been promoted to senior computer operator and systems engineer I and II.
Before joining Urban, Serapio worked as a computer operator and data management systems operator in the banking and investment industry.
Serapio has a BS in commerce management from Divine Word College in the Philippines. He has also pursued further professional IT training at the US Department of Agriculture’s Graduate School, the Digital Equipment Corporation’s Educational Center, and the Computer Entry Systems Corporation.