Using the Internet to Provide Ethnic and Culturally Diverse Populations with High-Quality Child Support Information

Research Report

Using the Internet to Provide Ethnic and Culturally Diverse Populations with High-Quality Child Support Information

The Case of Beehive

Abstract

The Urban Institute partnered with the One Economy Corporation in applying for a special improvement project (SIP) grant from OCSE to develop high-quality online child support information specifically developed for families in low-income and ethnic and culturally diverse communities. This grant was awarded and used to prepare three sets of bilingual web pages (one national and two local) that are now available to millions of Americans across the country, and can also be used as models for other local and national sites. The main products of this grant are the new child support web pages, which can be viewed live at www.thebeehive.org. This report provides the history and background for this project, describes the work completed under the SIP grant, presents interesting findings not apparent on the website itself, and discusses lessons learned for similar future efforts.

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