Serving People with Disabilities through the Workforce Investment Act's One-Stop Career Centers

Research Report

Serving People with Disabilities through the Workforce Investment Act's One-Stop Career Centers

Abstract

This paper examines the extent to which people with disabilities are served through WIA's One-Stop system and its capacity to serve people with disabilities who desire employment assistance. Based on available WIA data, it appears that while people with disabilities are in fact making use of WIA services, such individuals comprise a small proportion (less than 10 percent) of the customers served. The paper discusses both common barriers to access within the One-Stop system as well as promising strategies to improve service delivery to people with disabilities.

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