Performance Contracting in Six State Human Services Agencies

Brief

Performance Contracting in Six State Human Services Agencies

September 1, 1999

Abstract

Performance contracting, long used in such government
services as highway maintenance and solid waste management, is becoming increasingly attractive to state human services agencies. Often frustrated by declining performance, rising costs, or both, they want to pay for results, not activities. Six agencies that have adopted performance contracting are described here: Oklahomas Community Rehabilitation Services Unit, North Carolinas Division of Social Services, Illinoiss Department of Children and Family Services, Floridas Department of Children and Families, Minnesotas Refugee Services Section, and Maines
Department of Human Services.

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