IT Problems at IRS and Medicare

Research Report

IT Problems at IRS and Medicare

More to Come?
October 9, 2006

Abstract

Already in 2006 alone, the IRS has potentially lost billions of dollars in revenue by failing to come up with a computer program that would replace one that identified returns likely to be fraudulently filed, while Medicare and Social Security have mistakenly sent refunds to 230,000 people who signed up for a prescription drug plan under the new Part D of Medicare. It is likely that these stories are symptoms of a much more serious government problem in hiring and retaining top-notch people who keep up with new technology, its uses, and its limitations.

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