Findings from a Survey of 9/11-Affected Clients Served by the American Red Cross September 11 Recovery Program

Research Report

Findings from a Survey of 9/11-Affected Clients Served by the American Red Cross September 11 Recovery Program

Abstract

This report presents findings of a telephone survey of 1,500 clients who received services under the American Red Cross September 11th Recovery Program. The program provided longer-term assistance, such as case management, financial assistance, and mental health services, to individuals and families with continuing needs related to the terrorist attacks of September 11, 2001. Over 80 percent of those who received mental health services said that it helped them cope with stress and other issues, although two-thirds indicated grief continues to interfere with their lives to a large or moderate extent. Additionally, 43 percent said they or their families still needed services to further their recovery.

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