Families' Connections to Services in an Alternative Response System

Research Report

Families' Connections to Services in an Alternative Response System

Abstract

This study, conducted in an urban and rural county in two states, Oklahoma and Kentucky, sought to provide a detailed description of how families do or do not connect to services in alternative response system in the two study states. Using data collected from interviews and focus groups with child welfare agency staff, community service providers, and families, the study identified six factors that affect how families connect to needed services, including service network infrastructure, relationships between providers, and service availability, and offered implications as to how these findings could be applied to policy and practice.

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