Research Report An Agenda for Action: Outcome Management for Nonprofit Organizations
Harry P. Hatry, Linda M. Lampkin
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As nonprofits strive to become more accountable, effective, and efficient, they are being encouraged to develop indicators for outcomes and collect data regularly that measures the impact of the services provided. While the information is often sought by funders, it can be a valuable source of feedback for the nonprofits themselves. On June 6-7, 2001, a Symposium on Outcome Management for Nonprofit Organizations was convened at the Urban Institute in Washington, DC. This report of the meeting sets forth actions by funders, national service organizations, local service providers, and other nonprofit groups that can help enable the sector to better measure outcomes and use the resulting data to help improve services.