A national scan of practice among law enforcement agencies across the United States reveals that they use social media to notify the public of safety concerns, manage public relations, and gather evidence for criminal investigations. The Urban Institute and the International Association of Chiefs of Police partnered to develop a comprehensive understanding of law enforcement’s use of social media. A total of 539 agencies representing 48 states participated in the survey and answered questions regarding their use of social media, the management of social media engagement activities, barriers to success, and their future social media needs.

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