1. Technical Cooperation: Complex Work

2. What is Success? with Clare Romanik

Part II    Entrance Strategy

3. Defining the Project

4. Achieving Credibility

Part III    Ongoing Operations

5. Delivering the Services

6. Beyond Demonstrations

Part IV    Exit Strategy and Beyond

7. Institutionalizing Reform

8. What's to Be Done

Annex A The Housing Sector Reform Program in the Russian Federation
Nadezhda B. Kosareva

Annex B Synopses of Work Statements for Selected
USAID/Russia Projects

Annex C Overview of U.S. Assistance Programs in the Former Soviet Bloc
Clare Romanik

Annex D Project Evaluations Reviewed for Chapter Two

References