"For years, performance measurement authorities have been urging governments to compare their own performance to that of others. Now Comparative Performance Measurement provides valuable guidance for doing just that!"
—David N. Ammons
Professor, Institute of Government, University of North Carolina at Chapel Hill.
Peformance measurement has exploded at all levels of the public and nonprofit sector. As agencies collect data, they—and the citizens they serve—have begun asking how their agency stacks up against to other similar agencies.
Comparative Performance Measurement, by Elaine Morley, Scott Bryant, and Harry Hatry, is a step-by-step guide to using comparative performance measurement (CPM) to improve management, operations, budgeting, and policymaking of an agency or function, and to communicate an agency's successes and remaining challenges.
With the book, managers will learn how to determine the scope of a CPM effort, how to select measurable, meaningful, and comparable data, and how to develop data instruments and practices that make the best use of the collected information.
Comparative Performance Measurement, by Elaine Morley, Scott P. Bryant and Harry P. Hatry, is available from the Urban Institute Press (paper, ISBN 0-87766-700-4, $28.00). To obtain a copy call (202) 261-5687 or 1-877-UIPRESS.
