Innovations in New York City Health and Human Services Policy

During his 12 years as mayor of New York City, Michael Bloomberg and his administrative team made several changes in health and human services delivery for city residents. Many of these changes involved cross-agency collaboration and system innovation. On behalf of then–Deputy Mayor of Health and Human Services Linda Gibbs, the NYC Center for Economic Opportunity contracted with the Urban Institute in 2013 to document policy and program changes in eight areas. The policy briefs listed below are the products of this work.

Urban Institute researchers gathered information by reviewing public documents and interviewing city officials and others who were familiar with the programs and the Bloomberg administration’s innovations to them. The lessons learned could have relevance to other policymakers as they face the challenge of improving service delivery and resident outcomes.

Policy Briefs