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Performance Measurement - Performance Management

Since its inception in the late 1960s, the Urban Institute has undertaken many projects intended to improve the quality and use of performance management and performance measurement for federal, state, and local governments in the United States, nonprofit organizations, and other countries. The links below provide brief descriptions of current and past Urban Institute projects, including those emphasizing methods development and applications.   




Browse all Performance Measurement / Performance Management publications

 
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Innovations in NYC Health and Human Services Policy: Strengthening Nonprofits through Effective Cross-Center Collaborations (Research Brief)
Saunji Fyffe, Carol J. De Vita

Like most cities, New York City counts on government, business, and nonprofit organizations to work together to create supportive, safe, and productive environments. Although building and sustaining effective partnerships can be mutually beneficial, it is seldom easy to achieve. This brief describes how New York City government and area nonprofits worked together to build meaningful partnerships and collaborations during Mayor Michael Bloomberg’s administration while strengthening the capacity of nonprofit agencies. This brief is one in a series examining selected social service initiatives undertaken during the Bloomberg administration.

Posted to Web: March 17, 2014Publication Date: March 17, 2014

Justice Reinvestment Initiative State Assessment Report (Research Report)
Nancy G. La Vigne, Samuel Bieler, Lindsey Cramer, Helen Ho, Cybele Kotonias, Debbie Mayer, Dave McClure, Laura Pacifici, Erika Parks, Bryce Peterson, Julie Samuels

Seventeen Justice Reinvestment Initiative states are projected to save as much as $4.6 billion through reforms that increase the efficiency of their criminal justice systems. Eight states that had JRI policies in effect for at least one year – Arkansas, Hawaii, Louisiana, Kentucky, New Hampshire, North Carolina, Ohio, and South Carolina – reduced their prison populations. Through the Initiative, states receive federal dollars to assess and improve their criminal justice systems while enhancing public safety. This report chronicles 17 states as they enacted comprehensive criminal justice reforms relying on bipartisan and interbranch collaboration. The study notes common factors that drove prison growth and costs and documents how each state responded with targeted policies.

Posted to Web: January 27, 2014Publication Date: January 27, 2014

17 States Expected to Lower Prisoner Populations, Slow Prison Growth, and Save Billions through Innovative Justice Reforms: Urban Institute Assesses Impact of Federally-Funded Justice Reinvestment Initiative (Press Release)
Urban Institute

Seventeen Justice Reinvestment Initiative states are projected to save as much as $4.6 billion through reforms that increase the efficiency of their criminal justice systems. Eight states that had JRI policies in effect for at least one year – Arkansas, Hawaii, Louisiana, Kentucky, New Hampshire, North Carolina, Ohio, and South Carolina – reduced their prison populations. Through the Initiative, states receive federal dollars to assess and improve their criminal justice systems while enhancing public safety. This report chronicles 17 states as they enacted comprehensive criminal justice reforms relying on bipartisan and interbranch collaboration. The study notes common factors that drove prison growth and costs and documents how each state responded with targeted policies.

Posted to Web: January 27, 2014Publication Date: January 27, 2014

New Markets Tax Credit (NMTC) Program Evaluation: Final Report (Research Report)
Martin D. Abravanel, Nancy M. Pindus, Brett Theodos, Kassie Dumlao Bertumen, Rachel Brash, Zach McDade

The New Markets Tax Credit (NMTC) program encourages investment in low-income areas by providing tax credits to private investors through certified Community Development Entities (CDEs) that invest in businesses and real estate projects for economic and community development purposes.

This first formal evaluation of the NMTC program is national and program-wide in scope. Information collection was limited to projects initiated as of December 2007. In its early years, the NMTC program operated as intended-encouraging investments in low-income areas for a diverse range of projects. The most prevalent results were provision of advantageous financing, real estate development, additions to local tax bases, and job creation or retention. NMTC projects also added to or expanded community amenities, services, and facilities and supported small businesses and organizations. Outputs and outcomes varied by project, as did the need for a public subsidy and project viability.

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Posted to Web: November 21, 2013Publication Date: April 15, 2013

Evidence-Based Policymaking Requires a Portfolio of Tools (Testimony)
Margery Austin Turner

Policymaking is a messy, iterative process, with many opportunities for evidence to inform and strengthen decisions. Instead of relying on a single tool, policymakers and practitioners should draw from a "portfolio" of tools to advance evidence-based policy effectively. The Urban Institute's portfolio includes microsimulation models, random controlled trials, analysis of public administrative data, performance measurement, and qualitative methods including site visits, interviews and "alpha testing". To match today’s broad array of policy questions, there exists an equally broad array of credible evidence-gathering techniques.

Posted to Web: August 01, 2013Publication Date: August 01, 2013

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