Nayyar-Stone, Ritu

Permanent Link: http://www.urban.org/RituNayyarStone

Research Publications:

• All publications by Ritu Nayyar-Stone

Publications in Ritu Nayyar-Stone's designated expert areas:

• Performance Measurement
• Public Management, Services

Policy Center:   Center on International Development and Governance

Education and Background:

Selected Publications

Nayyar-Stone, R., L. Bishop, and Institute of Polling and Marketing. 2004. "Georgia Customer Survey 2004." For USAID, Washington, D.C., August.

Nayyar-Stone, Ritu, and Harry P. Hatry. 2004. "Establishing a Performance Management Strategy: Governing for Results." In Reforming the Public Expenditure Management System: Medium-Term Expenditure Framework, Performance Management, and Fiscal Transparency, World Bank and Korean Development Institute Conference Proceedings. March.

Nayyar-Stone, Ritu, and Katharine Mark. 2004. "Early Experience with Performance Management in Hungary, Albania, and Georgia: Assessing its Potential for Local Service Improvement." In Improving the Quality of East and West European Public Services, edited by Elke Löffler and Mirko Vintar. Bratislava: NISPAcee.

Nayyar-Stone, Ritu, Katharine Mark, Jacob Cowan, and Harry P. Hatry. 2002. "Developing a Performance Management System for Local Governments: An Operational Guideline." Prepared for the World Bank and UN-HABITAT. June.