Metropolitan Housing and Communities Policy Center
Nancy Pindus, MBA, CPA, is a Senior Fellow in the Metropolitan Housing and Communities Policy Center at the Urban Institute. She is an experienced policy researcher and project manager, specializing in program evaluation, organizational behavior, cost analysis, and service delivery. Her research projects have taken Ms. Pindus to communities across the country, examining program implementation and operations through interviews, on-site observations, and focus groups. She has studied economic development, welfare reform, employment and training, food assistance, and public health programs.
Ms. Pindus has been with the Urban Institute for almost 20 years. From April 2009 through June 2010, she served as Acting Center Director of the Metropolitan Housing and Communities Policy Center. Ms. Pindus co-directs a four-year evaluation of the New Markets Tax Credit (NMTC) Program that includes administrative data analysis, surveys, and in-depth telephone interviews. Her current work also addresses the use of alternative financial services, such as a project involving interviews with lenders and tax preparers about refund anticipation loans and refund anticipation checks. She directed a recently completed project for the Postal Regulatory Commission that provided a framework for considering the social benefits of postal services and she led the design team for a recently completed study of modernization activities in the Supplemental Nutrition Assistance Program (SNAP). Ms. Pindus holds an MBA from the Wharton School, University of Pennsylvania, and BA (biology) from the University of Pennsylvania, and is a CPA, licensed in Maryland.
Publications by topic:
Public Management, Services
Workforce Development, Training and Opportunity
Poverty and Safety Net
See all publications by Nancy M. Pindus