Citation URL: http://www.urban.org/ThomasOSinger

Outlines performance monitoring system for economic agencies. Helps state and local economic development managers improve their programs in business marketing, business assistance, export promotion, business financing, community economic development, and tourism promotion. Includes questionnaire forms and report formats for each area. Contains recommendations for analysis and preservation of outcome information, rules for different organizational levels, and steps for implementing a performance monitoring system. Developed in cooperation with the states of Maryland and Minnesota.

Return to list of authors